What We Collect and Why It Is Collected
When you open an account with us, we collect the information needed to run your account safely: your registered name, contact details, and the wallet identifier tied to your chosen payment method — whether that is DANA, OVO, or GoPay. We also log session activity such
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as login timestamps, device type, and the pages you navigate inside the lobby. This activity data helps us detect unusual access patterns and keep your account secure. We do not store your full wallet PIN or your bank credentials at any point. Payment processing is handled
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through the payment rail you select, and only a reference token — not your full payment details — is retained on our side. Cookies and similar tools record your session state so the lobby remembers your preferences between visits. We retain account data for as long
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as your account remains active, and for a period after closure as required by applicable rules where local law permits. You can request a copy of the data we hold, ask us to correct inaccuracies, or raise a deletion request through our support channel. Availability of
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certain features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.